Measuring the impact of services

Snapshot of statistics including the volunteers’ direct and positive impact on patient care (qualitative/case studies/testimonials). 

Graph showing increase in number of sessions, patients seen and number of hours for the Eye Centre from June 2021 to August 2022.

Pastoral care graph showing the spike in pastoral care, patient engagement and hours in October and November 2021, after nil from April to September.

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Volunteer Strategy 2023-2026

Foreword
Background
Aims
Objectives
Governance
Key milestones
Volunteer roles
Measuring the impact of services
Volunteer stories
Terms of reference
Timeline