Values, vision, and voice
As we look ahead to the next 5 years, we are keen to set out a clear purpose and vision for the NHS Golden Jubilee family. As we will continue to deliver high quality services for the people of Scotland, our strategy seeks to play to our strengths, building on our strong foundations and the progress we have made as an organisation in treating ever more patients within an expanded portfolio of care.
We are not complacent, fully acknowledging the challenges that lie ahead. We remain ambitious, seeking to deliver the best outcomes for more patients. At the same time it is very important to us that we offer a positive and rewarding working environment for our dedicated colleagues, ensuring they are treated with kindness and respect. We aim to achieve all this by working collaboratively within the NHS family and beyond to build a better future. The voice of our colleagues and our partners matter, and we are always keen to both listen and learn. With all these positive elements in place, we remain optimistic, facing the future with confidence.
Our plan is centred around the key themes of patients and public, people, and partnerships, providing clarity on our strategic intent. This approach defines the difference we aim to make while offering the flexibility to shape detailed delivery plans collaboratively through our Annual Delivery Plans (ADP) and Strategic Plans.
We understand the growing importance of our organisation in delivering Scotland’s healthcare future. We remain mindful of the need for financial sustainability, ensuring that our ambitious agenda is delivered within our fiscal plan.
As always, our focus is firmly aligned with the priorities of NHS Scotland: supporting transformation and reform in NHS services, advancing specialist surgical and diagnostic services, and strengthening the NHS workforce through initiatives such as the NHS Scotland Academy. Through the Centre for Sustainable Delivery, we are committed to driving national improvement programmes, while our Conference Centre Hotel continues to serve as a hub for innovation, learning, and collaboration.
At the heart of our strategy are the dedicated staff and volunteers whose compassion, expertise, and commitment bring our vision to life. Together, we will continue to deliver high quality values-based care that is both person-centred and evidence-based, drive forward improvements, innovate to meet future demands, and contribute to a resilient and sustainable healthcare system for Scotland.
This strategy reflects both our intent and our collective ambition to deliver excellence and make a lasting difference to patients, colleagues, and communities across Scotland. We hope this strategy inspires you, and provides clarity on our desire and determination to work collectively and collaboratively to build a brighter, healthier future for Scotland.
Susan Douglas-Scott CBE, Board Chair
Gordon James, Chief Executive
