Theme A
Our patients and customers:
Continue to improve onsite facilities to establish an exemplar environment for accessibility and inclusion.
Equality Act 2010:
Advance equality of opportunity between people who share a protected characteristic and those who don’t.
Outcome 1:
Deliver a programme of improvement works across NHS Golden Jubilee to reduce health inequalities and enhance inclusivity for patients and customers with a focus on the protected characteristics of disability and age.
Disability
Holistic care package for SACCS patients
Implementation of holistic care for SACCS inpatients with additional support needs by 2029.
- Development of minimum 1 room within each SACCS patient ward area that could be dedicated to patients with a Learning Disability.
- Introduction of sensory gift packs.
- Creation of bright and colourful ‘What matters to me’ posters.
- Purchase of projector lights for patient/ investigation rooms.
- Purchase of fold down beds to allow for parents/ carers/ siblings to stay in the room with patients in appropriate areas (out with critical care).
- Allocation of a named SACCS Nurse for patients on surgical waiting lists to support communication and specific needs.
Accessible toilets upgrade
Upgrade existing accessible public WC toilet fixtures and fittings (Main hospital building, level 1) by 2029 to conform to best practice guidance for accessibility.
- Grab rails, toilet seats, fixtures and fittings – min 30 LRV points difference.
Signage and wayfinding
Implement an inclusive wayfinding strategy on level 1 Main Street and lift lobby directories (levels 2-4) by 2029.
- Accessible high contrast signage installations.
Hotel inclusive design upgrade
Implement a programme of inclusive design upgrade works across the hotel to enhance accessibility for disabled customers with a focus on visual impairment, dementia, learning disability and neurodivergent conditions.
- Upgrade works to include hotel rooms, conference, recreation and leisure facilities and circulation routes.
Age
Design for dementia
Provide dementia-friendly accommodation within level 4 ward upgrade with scope to expand to existing wards on levels 2 and 3 by 2029
- In accordance with Design for Dementia strategy.
