Theme C: Deliverables

Our equality outcomes associated with Theme C, Inclusive Service Design, are primarily targeted at enhancing the inclusivity and accessibility of our services to create an exemplar delivery model focused on person-centred care.

We are achieving this through strengthened governance of our Equality Impact Assessment (EQIA) process to reduce health inequalities and ensure that the needs of everyone represented by a Protected Characteristic are taken into account at the conceptual stage of service improvement proposals. 


In addition, we continue to engage with external stakeholders to introduce technological advances to increase the accessibility and inclusivity of our services to promote independence and wellbeing in line with the principles of the social model of disability.

The 8 deliverables associated with Theme C are listed below with an in-depth overview provided under 
each itemised section

Theme C: Deliverables 

  • Insallation of a Changing Places Toilet (CPT)
  • Introducing WelcoMe
  • Design for Dementia Audits
  • Introduction of new EQIA template
  • Launch bespoke EQIA eLearning module
  • Strengthened EQIA governance process
  • Inclusive wayfinding strategy for Phase 2 Surgical Centre and Orthopaedic Outpatients
  • Awards and conference presentations