Strategy delivery

Measuring and monitoring performance and delivery of our strategy

Building on the strategic objectives outlined in the previous section, this part of our strategy focuses on how we assess and ensure progress toward achieving our goals. As a learning organisation, NHS Golden Jubilee is committed to fostering a culture of curiosity-led, proactive continuous improvement. Our approach to performance
management and governance extends beyond providing assurance; it is a cornerstone of our commitment to turning data and intelligence into actionable insights.

By embracing a mindset of inquiry, we analyse trends, patterns, and outcomes to identify opportunities for innovation and enhanced care delivery. This iterative process not only strengthens accountability but also empowers teams to refine practices, implement evidence based solutions, and drive sustainable improvements. Through this, we ensure that our services remain responsive, effective, and aligned with the evolving needs of our patients and communities.

As part of this commitment, we actively integrate performance data with qualitative insights from staff, patients, and stakeholders, fostering a holistic understanding of outcomes and experiences.

By creating robust feedback loops, we ensure that learning is embedded at every level of the organisation. Our governance structures, which include formal Committees and also our ‘Confirm and Challenge’ accountability meetings are designed to not only monitor performance and offer senior advice and escalation, but also
to support innovation and experimentation, enabling teams to test and refine approaches in a safe, supportive environment.

This alignment of performance management with our broader learning ethos ensures that NHS Golden Jubilee continually adapts to emerging challenges and opportunities, maintaining its role as a leader in delivering high-quality, person-centred care.