Staff awareness and training
During 2022/2023, 400 staff completed the online NHS GJ induction e-Learning module. There was also a ‘challenging conversations’ course available to all staff, with 23 people attending the all staff session and 41 attending the managers session. All staff have the availability to request a face to face training session for our datix incidents and feedback modules. During 2022/2023 there were 35 face to face training sessions held. Senior Charge Nurse training sessions are now back to being face to face, where Clinical Governance attend to discuss incidents, feedback (managing and investigating appropriately) and clinical effectiveness.
Volunteer supported feedback
There were no specific requests during 2022/2023 for volunteer support to conduct any Quality Walk Rounds or input to service design consultations. It is anticipated that the volunteers will play a part in conducting Interior Design Surveys prior to the opening of phase 2 later in the year.
Feedback form – tell us what you think
Click this link to access and complete our feedback form.
Further information
If you would like more information on any part of this report, please contact the Communications Department on 0141 951 5175/5195 or email comms@gjnh.scot.nhs.uk
