Volunteer Strategy

Foreword

NHS Golden Jubilee has been delivering care through collaboration for Scotland’s patients for 20 years. 

Our Team Jubilee volunteers have been providing an important and growing range of advisory and patient/family support services across the Golden Jubilee University National Hospital since 2004. 

In partnership with our staff, Team Jubilee volunteers make a direct impact to the care we provide – supporting our patients, their families and carers to have a positive experience with the highest quality, safe, effective and person centred care. 

As we celebrate our 20th anniversary as part of the NHS Scotland family, it is the right time to look forward and shape what our volunteer service will look like as our organisation continues to expand in the years ahead. 

We have co-produced our Volunteer Strategy 2023-2026 in collaboration and consultation with a wide range of staff, volunteers and partners. Thank you to everyone who has been involved in this process. 

Our new strategy adopts the principles of the Scottish Government Framework for Volunteering, ensuring that it is: 

flexible and responsive to the growing and changing needs of NHS Golden Jubilee and our patients, 

enables and supports volunteers to move within and across services, to connect socially and to know that they are valued and appreciated, meaningful and purposeful; and recognises the diversity of our wonderful Team Jubilee volunteers. 

I hope you enjoy reading the strategy and I look forward to working with you to implement our ambitious strategy to deliver a person-centred volunteer service that will thrive as our organisation expands in the coming years. 

Marcella Boyle, Chair, Volunteer Forum 

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