Annual Feedback Report

NHS Golden Jubilee produces an Annual Feedback Report in line with “Can I Help You?” Guidance and the Scottish Health Council Participation Standards.

The NHS Golden Jubilee Annual Feedback Report:

• outlines how we have engaged with patients and service users to improve services. 
• provides information on: 
  • Encouraging and gathering feedback;
  • Encouraging and handling complaints;
  • Culture, including staff training and development;
  • Improvements to services as a result of complaints and feedback; and
  • Accountability and governance.
• addresses requirements of the Annual Complaints Handling Procedure Reporting Guidance.

Annual Feedback Reports

Click the link to read our Annual Feedback Report online or download an accessible PDF.