Our 2025-2029 outcomes

Our Outcomes have been separated into 2 categories, focusing on mainstreaming equalities for our service users (patients and customers) and our people (workforce/volunteers).

Our patients and customers Our People
Theme A Theme B Theme C Theme D

Continue to improve onsite facilities to establish an exemplar environment for accessibility and inclusion. 

Focus on person centred interaction, communication and engagement to promote independence and reduce health inequalities. 

Cultivating an inclusive culture and rebalancing our workforce and volunteer profile to reflect demographic diversity within society. 

Establishing an ethos of intersectional harmonisation and creating a culture of acceptance, trust, transparency and respect. 

Outcome 1: 

Deliver a programme of improvement works across NHS Golden Jubilee to reduce health inequalities and enhance inclusivity for patients and customers with a focus on the protected characteristics of disability and age. 

Outcome 2: 

Implement an enhanced accessible communications strategy to mainstream equalities and advance equality of opportunity across all protected characteristics. 

Outcome 3: 

Increase applications, on-boarding, quality of data and retention of people with protected characteristics with a focus on age, disability, race, an sexual orientation. 

Outcome 4: 

Deliver targeted interventions to mainstream equalities for staff and volunteers adopting a holistic intersectional approach.

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