Have your say

 

You are the focus of everything we do. And that's why we want to hear what you have to say about us. Anything from a thank you to a general comment, suggestion, a concern or a complaint – all of these will help us to improve what we do in the future.

 

 

Comments and suggestions

At the Golden Jubilee National Hospital we are dedicated to creating an environment of continuous improvement, ensuring that we are carrying out our commitment to leading quality, research and innovation on behalf of the NHS in Scotland. As such, we welcome all feedback, positive or negative, from patients, visitors and staff.

 

Our comments board gives you the chance to let us know what you thought of your experience at the Golden Jubilee, leave a message for our team or give us any feedback that you think could help us make a positive difference to our services. Post a new comment >

 

Alternatively, you can get in touch with our team and find out more about our services via Facebook, Twitter, Youtube and Patient Opinion.

 

Please note that all comments left on these websites will be moderated to ensure all content is constructive, relevant and civil: no foul language, abusive content, harassment or bullying of any form will be tolerated. This is in line with our organisational values, which you can find at the following link: http://nhsgoldenjubilee.co.uk/about 

 

If you would like to tell us your views about a recent experience at the Golden Jubilee National Hospital – good or bad – or would like to suggest how we can improve, please email speak.easy@gjnh.scot.nhs.uk.  

 

 

Complaint

If you would like to make a complaint about a recent experience at the Golden Jubilee National Hospital, please email enquiries@gjnh.scot.nhs.uk.

 

For more information on how to complain, read our Quick Guide to Complaints and our Complaints Policy.

 

To contact the Scottish Public Services Ombudsman (SPSO), please visit their website: http://www.spso.org.uk/

 

You can also be in touch with the SPSO by post or by telephone: 

 

Postal address

SPSO                        

4 Melville Street

Edinburgh

EH3 7NS

 

Freepost address

Freepost SPSO (You don’t need to use a stamp)

 

Phone

Freephone: 0800 377 7330

 

 

Thank you

If you would like to send a thank you message to a member of staff or department, please email comms@gjnh.scot.nhs.uk.

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